Our products are crafted from food-grade ingredients and coloured naturally using botanicals, vegetables, seeds, roots, and flowers. We do note use any synthetic colours, plastics, and harmful chemicals, ensuring that each product is safe, non-toxic, and eco-friendly.

What’s not in our products:

• Mica – Often used in craft supplies for its shimmering effect, mica is a mineral that can be sourced unsustainably, impacting both people and the environment. We choose to leave it out, ensuring our products are as earth-friendly as possible.
  
• Synthetic Dyes & Fragrances – Many mainstream products contain synthetic dyes and fragrances that can irritate the skin and harm the environment. Our products are naturally colored, with no synthetic additives.
  
• Paraffin & Petroleum-based Ingredients – Paraffin is derived from petroleum and can be harmful to both human health and the planet. We avoid paraffin and other petroleum-based ingredients to provide safe, biodegradable options for creative play.

We believe in a “seed-to-soil” philosophy, designing our products to be compostable or recyclable, leaving no trace behind.

Yes! All of our products are 100% safe for children when used under adult supervision. Our paints, playdough, slime, and other creative tools are made from food-grade ingredients, ensuring they are free from harmful toxins. However, while our products are food-grade, they are not for consumption.We always recommend supervising children, especially those under 3, as small items like glitter or certain sensory materials could pose a choking hazard.

We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.

Yes! All of our products are 100% vegan and 100% gluten-free. While we strive to create allergen-free products, please note that some of our products contain corn. If you or your child have specific allergens or sensitivities, we recommend contacting us directly for more detailed information. We’re happy to assist with any questions, particularly for those with severe allergies.

Our products are eco-friendly, safe for children when used under supervision, and suitable for a variety of creative needs.

To ensure your Eco Art & Craft products last as long as possible, store them in a cool, dry place away from direct sunlight. Follow instructions on product instruction cards.

Our paints are powdered and need to be mixed with water to create vibrant, eco-friendly colours. Simply add water to the powdered paint until you reach your desired consistency. Our paints are perfect for a variety of creative projects, from painting and crafts to mixing with other materials like playdough, fizz and slime. You can also use them to colour rice for sensory play, clay and other materials, creating a vibrant and tactile experience for little hands.

It’s important to note that our paints are soft in colour, textured and organic in design and finish, offering a unique, earthy quality that differs from synthetic paints. Our paints are versatile and can be used for many more fun ideas! the only limitation is your imagination.

Yes! We are committed to sustainability in every part of our process, including packaging and shipping. All of our packaging is recyclable, compostable, and free from harmful toxins. We use plant-based inks for all of our printing to ensure it’s truly compostable and eco-friendly, without adding any toxic chemicals to the planet.

To further reduce our environmental footprint, we use eco-friendly sticky tape made from renewable materials instead of traditional plastic tape. We source all our packaging and materials from trustworthy suppliers who share our commitment to the planet.

We strive to minimize plastic use wherever possible and ensure that every product is sent out with minimal environmental impact. We also encourage you to compost, reuse or recycle. Together, we can help reduce waste and care for the planet!

Due to the nature of our products, we have strict return and exchange guidelines. We accept returns or exchanges only for faulty or damaged items and within 14 days of receiving your order. The products must be unused and in their original packaging.

We kindly request that contact be made within 7 days if there is an issue with your order, so we can resolve it promptly. If you received a damaged or faulty item, please reach out within this timeframe, and we’ll assist you in resolving the issue with a refund, replacement, or repair in accordance with your statutory rights.

• Faulty or damaged goods: We will cover the cost of return shipping for faulty or damaged items.
• Change of mind: For returns due to change of mind or other reasons, the customer is responsible for the return shipping costs.

For all other inquiries or concerns, feel free to reach out, and we’ll be happy to assist.

Yes! We offer wholesale discounts and special pricing for educators. If you’re interested in purchasing in bulk for your school, business, or community group, please visit our Wholesale page for more details or contact us directly. We’ll be happy to provide the information you need and discuss how we can support your creative and educational initiatives.

We aim to ship all orders within 1–3 business days. As we are based in a rural area, shipping can occasionally be delayed due to inclement weather or other factors beyond our control.

Our products are handmade, and while we work hard to fulfill orders promptly, manufacturing delays can sometimes occur, especially for made-to-order items. For products that require longer manufacturing times or are made to order, this will be clearly noted in the product description.

We also offer express shipping for those who need their order sooner. Please select the express shipping option at checkout, and we'll do our best to get it to you as quickly as possible.

Once your order is shipped, you’ll receive a tracking number to follow its journey.

Yes! We are excited to collaborate with like-minded individuals and businesses. If you are interested in partnering with us, please contact us for more details about our affiliate program or other partnership opportunities.