Eco Art & Craft Educator & Wholesale Terms & Conditions
This agreement is made between:
The person or business submitting an order to Eco Art & Craft
Hereinafter: Incumbent
and
Eco Art & Craft, operated by Omnigaia Pty Ltd
Northern NSW, Australia
Hereinafter: Issuer
By submitting an order, the Incumbent acknowledges and accepts the following Terms & Conditions.
1. Minimum Order Value
A minimum order of $250 AUD (excluding GST and shipping) applies to all wholesale and educator orders.
Orders below this threshold will not be processed at wholesale rates.
2. Pricing & Recommended Retail Price (RRP)
Wholesale pricing is set at 50% of the current Recommended Retail Price (RRP).
The official RRP is always the price published on the Eco Art & Craft website at the time of order.
Eco Art & Craft reserves the right to adjust RRP in line with production, material, or operating costs.
Wholesale pricing will automatically reflect 50% of the current RRP as published on our website at the time of order.
Wholesalers and Educators agree to adjust their retail pricing to reflect any RRP changes within 30 days of notification or website update.
3. Postage & Delivery
Shipping is charged at cost and added to the invoice at checkout.
Orders are dispatched via Australia Post or nominated courier with tracking details provided.
The Issuer is not liable for delays, lost goods, or any customs and/or duty fees incurred.
4. Order Dispatch & Lead Times
The Issuer will always do its best to dispatch orders within 7 working days.
As Eco Art & Craft products are lovingly slow-made and hand-packed, dispatch may take up to 14 days for larger orders and during busy periods.
If the Incumbent requires delivery by a specific date, this must be communicated at the time of order. There are no guarantees, however we will do our best to accommodate when possible.
5. Returns, Cancellations & Damaged Goods
All orders are final once order has been shipped.
Due to the nature of handcrafted products, the Issuer does not accept returns for change of mind or unsold goods.
The Incumbent has 7 days from receipt to notify the Issuer of any damages, with photographic evidence.
The Issuer is not liable for damages reported after this period or caused by improper handling or storage.
6. Sales Channels
Eco Art & Craft products may be sold in approved retail stores, educational settings, and aligned online stores.
Products may not be sold via third-party marketplaces (e.g. Amazon, eBay, Etsy etc.) without written approval.
Breach of this clause may result in termination of wholesale access.
7. Payment Terms
All orders must be paid in full before dispatch.
The Issuer does not offer credit accounts or payment plans.
8. Copyright & Intellectual Property
All product names, designs, packaging, images, and copy are the intellectual property of the Issuer and protected under Australian copyright law.
The Incumbent will be provided access to a shared image and content library for marketing purposes.
Materials may not be altered, reproduced, or misrepresented without written permission.
9. Product Care & Safety
Eco Art & Craft products are plant-based, biodegradable, and require care to maintain quality.
Products must be stored in a cool, dry place, away from direct sunlight and moisture.
Safety and age recommendations provided by the Issuer must be communicated clearly to customers, ensuring products are used responsibly and under supervision where required.
The Issuer is not liable for damages, misuse, or unsupervised play once goods have left the Incumbent’s possession.
10. Collaborations
The Issuer welcomes collaborations with like-minded brands, educators, and retailers.
All co-branded products, custom packaging, or joint promotions must be approved in writing.
Unless otherwise agreed, collaborations are non-exclusive.
11. Confidentiality
All wholesale pricing, discounts, and terms are confidential and may not be disclosed publicly.
Breach of this clause may result in suspension or termination of wholesale access.
12. Liability
The Issuer cannot be held liable for any losses, costs, damages, or expenses (including legal costs) resulting from claims arising out of the Incumbent’s breach of these Terms & Conditions.
The Issuer’s maximum liability is limited to the replacement value of goods supplied.
13. Termination
The Issuer reserves the right to suspend or terminate wholesale access if:
- Products are sold below approved RRP or MAP.
- Products are sold through unauthorised channels.
- Payment terms are not met.
- Products or brand are misrepresented.
14. Acknowledgment
By placing an order, the Incumbent acknowledges and agrees to these Terms & Conditions.
15. Minimum Advertised Price (MAP) Policy
To protect the integrity of the Eco Art & Craft brand and ensure fair opportunities for all valued stockists, the following MAP Policy applies:
RRP / MAP
All Eco Art & Craft products are sold with a Recommended Retail Price (RRP).
Wholesalers and Educators agree not to advertise or sell products below 85% of RRP (15% discount) without written permission from the Issuer.
Promotions by Stockists:
Stockists may discount up to 15% below RRP freely.
Discounts greater than 15% must be approved in writing by the Issuer.
Promotions by Eco Art & Craft
The Issuer reserves the right to run sales or promotions directly, which may exceed 15% off RRP.
These promotions do not alter the MAP requirements for wholesalers and educators.
Bundles & Clearance
Stockists may create bundles provided the combined retail value of items respects MAP.
Clearance or discontinued items may be discounted further with written approval.
Enforcement
The Issuer reserves the right to pause or terminate wholesale access if MAP is not respected.
While enforcement is not something we wish to apply, this clause is necessary to protect all partners and preserve brand integrity.
By ordering with us, the Incumbent acknowledges and agrees to this MAP Policy.
Eco Art & Craft
Wholesale & Educator (FAQ’s)
Minimum Order
$250 AUD minimum (before GST + shipping).
Wholesale Discount
All products are 50% of RRP for approved stockists and educators.
Lead Times
We do our best to dispatch within 7 working days.
Because our products are slow-made and hand-packed, dispatch may take up to 14 days in busy periods.
Shipping
Shipping is charged at cost.
We use Australia Post or a nominated courier with tracking.
RRP & Discounts (MAP Policy)
Please sell at RRP or above.
You may discount up to 15% below RRP freely.
Deeper discounts need written approval.
Eco Art & Craft reserves the right to run our own bigger promotions — this doesn’t affect your MAP requirements.
Images & Marketing
We’ll share access to an image and content library for your promotions.
Please use our approved images and descriptions for consistency.
Returns
No change-of-mind or unsold goods returns.
Damages must be reported within 7 days of receipt with photos.
Where You Can Sell
Approved: Your store, classroom, or aligned online shop.
Not approved: Third-party marketplaces (eBay, Amazon, Etsy etc.).
Care & Safety
Our products are plant-based and biodegradable.
Store in a cool, dry place away from sunlight and moisture.
Please share safety info with families (safety and care guide, age suitability and supervision requirements).
Need Help?
Email us anytime: hello@ecoartandcraft.com
Tag us on socials: @eco_art_and_craft — we love to share our partners!